OPOTRAVEL PRIVATE TOURS Address: Rua Manuel Dias da Fonseca 120, R/C, 4450-125, Matosinhos
Any data that you make available to the OPOTRAVEL Agency will be understood as obtained, processed, and transmitted in strict, observation and full compliance with the requirements established in the RGPD and legislation in force.
Type of personal data, Purposes, and Basis of Treatment:
This policy covers OPOTRAVEL Agency’s online and offline data collection activities, including data that it collects through various channels, such as brand websites, agencies, and events/fairs in which OPOTRAVEL Agency participates. The OPOTRAVEL Agency collects and processes your data for several purposes:
Video surveillance: About the video surveillance system through closed television circuits, implemented in some facilities and duly marked, your image may be captured by the aforementioned cameras. The purpose of the aforementioned video surveillance cameras is to ensure the safety of people and goods, and this capture of images is carried out based on a legitimate interest of the OPOTRAVEL Agency, in the exercise of public interest functions or to fulfill a legal obligation. Transfer of personal data: In the context of your reservation and/or purchase, OPOTRAVEL Agency may transfer your data:
In the context of a merger, acquisition, and/or incorporation processes in which it is found, when such transfer is necessary within the scope of legitimate interests of OPOTRAVEL or third parties to whom the data is communicated. The processing of your data may also be carried out by service providers, who act on behalf of the OPOTRAVEL Agency, namely marketing and digital and social media agencies, accounting management services, auditors and lawyers, external entities that provide technological services, such as providers of computer platforms, hosting services, maintenance, and assistance of our databases.
International Data Transfers: Depending on the destination to which you travel, the OPOTRAVEL Agency may need to transfer your data to service providers, within or outside the European Union (provided that such transfer is essential for the execution/provision of the service). Any transfer of personal data to a third country will only be carried out within the framework of compliance with legal obligations or provided that compliance with applicable Community and national legal norms in this matter is guaranteed.
Data from minors: Data from minors is collected and processed with the consent of the parents or a legal guardian. About these data, the parents or the legal guardian can exercise the rights that the RGPD grants to data subjects.
Period of conservation of personal data: Your data is kept by OPOTRAVEL Agency for the period strictly necessary to meet the above-mentioned purposes, except when there are conservation obligations imposed by applicable law, or legitimate interest, which impose the maintenance of your data by upper period.
Personal Data Security Measures: OPOTRAVEL Agency uses adequate security measures to protect your data, including adequate technical and organizational measures to protect them against abusive or illegal processing and their accidental loss, damage, or destruction. The data are processed by employees of the OPOTRAVEL Agency or by authorized service providers, accessing only the strictly necessary data, depending on the specific purposes for which the data was collected.
Exercise of your rights: As a data owner, you may exercise the following rights, within the legally established limits:
The exercise of these rights depends on a written request (including a copy of a document proving the identity of the customer and mention of the right or rights you wish to exercise), to be sent in one of the following ways:
Mail: Rua Manuel Dias da Fonseca 120, R/C, 4450-125 – Matosinhos E-Mail: firstname.lastname@example.org
In-person: At the branch of the OPOTRAVEL Agency, by filling in the appropriate form.
After sending the request with the necessary information, the OPOTRAVEL Agency will respond within a period of one to two months, taking into account the complexity and number of requests.
Supervisory Authority: If you believe that there is a problem with the way the OPOTRAVEL Agency is handling your data, you have the right to file a complaint with the national supervisory authority (National Data Protection Commission – CNPD) at www.cnpd.pt.
Last update – January 2022